โก Quick Support Topics
Choose a category below to jump straight to step-by-step guides or send us a message.
๐ฌ Direct Customer Support
Need help with your video projects or have a question? We are here for you.
๐จ Video Creation 360 Feature Highlights
Turn your favorite photo memories into cinematic videos with high-impact creative tools.
โจ 3D Transitions & Animations
Smooth pan & zoom (Ken Burns), 3D cube flips, dissolves, motion blur, slide, heart bursts, and ripple transition animations.
๐ต Music Library & Voiceovers
Add background music from our curated royalty-free tracks, import your own MP3 audio files, trim songs, and record live voiceovers.
๐ผ๏ธ Occasion-Based Frames
Festive and decorative borders tailored for Birthdays, Weddings, Anniversaries, Love/Valentine, Holidays, New Year, and Travel.
๐ท๏ธ Text, Stickers & Emojis
Add personalized text overlays with designer fonts, colors, and shadows, plus animated celebration stickers and party emojis.
๐ Fast HD Video Export
Render high-definition 1080p MP4 videos directly to your camera roll with zero lag and share seamlessly to WhatsApp, Instagram & YouTube.
โ Frequently Asked Questions
Answers to common questions about using Video Creation 360.
- Open Video Creation 360 and tap "Create New Video" on the welcome screen.
- Select your preferred occasion (e.g. Birthday, Anniversary, Travel, or Custom).
- Choose photos from your device gallery. You can drag and drop to reorder the sequence.
- Select transition animations, background music, and frames.
- Preview your creation in real time, then tap "Export" to save to your device!
- Ensure your device has at least 500 MB of free storage space.
- Close background apps to free up device RAM.
- If using 50+ high-resolution photos, try splitting the project or reducing photo count.
- Ensure Photo Library / Media permissions are allowed in device settings.
- Photos / Media Library: Needed so you can pick photos to include in your video and save the final rendered video back to your gallery.
- Camera (Optional): Needed only if you wish to snap a live photo directly into a project.
- Microphone (Optional): Needed only if you use the live voiceover recording feature.
๐ Submit a Support Request
Encountered an issue or have a feature idea for Video Creation 360? Complete the form below and we will prepare a support email ticket for immediate review.