Official Policy Document

Link Puzzle 360 Privacy Policy

Learn how Cruz Mobile Solutions respects player privacy, ensures offline-first security, and protects your data while playing Link Puzzle 360.

๐Ÿ“… Effective Date: October 2026 โ€ข Version: 1.0 โ€ข App ID: com.eveandy.linkpuzzle

1. Introduction & Overview

Welcome to Link Puzzle 360 (also known as Link Puzzle, "the Game"), an interactive brain-training logic puzzle application developed and published by Cruz Mobile Solutions ("we", "our", or "us").

We are dedicated to safeguarding your privacy and ensuring an enjoyable, distraction-free gaming environment. This Privacy Policy governs your use of Link Puzzle 360 on Android and iOS devices, outlining what minimal data is handled and your control over your game progress.

Privacy by Design: Link Puzzle 360 is built to be playable offline. We do not require accounts, logins, phone numbers, or email addresses to play. We do not sell or monetize personal player information.

2. Information Handled by the Game

In accordance with data minimization best practices:

A. Game Progress Data (Stored Locally on Device)

  • Level & Milestone Progression: Unlocked levels across puzzle modes (Connect Lines, One Line, Untangle, Number Connect, Path Escape).
  • Scores & Stars: Stars earned, completion times, and daily challenge streak records.
  • Settings & Preferences: Sound effects (SFX) toggle, haptic vibration preferences, hint counts, and chosen board themes.

* Note: All game progress is stored strictly inside your device's sandboxed local storage (AsyncStorage) and is never transmitted to an external server.

B. Anonymous Technical Diagnostics

  • Device Technical Details: Device model, operating system version (e.g. Android, iOS), screen resolution, and system language to ensure smooth rendering and correct frame rates.
  • Crash Telemetry: Non-identifiable diagnostic crash reports to identify and fix unexpected puzzle freezes.

3. Non-Invasive Permissions Policy

Link Puzzle 360 respects your device privacy. We do NOT request or access sensitive device capabilities:

  • โŒ No Camera Access: We do not ask for camera permissions.
  • โŒ No Microphone Access: We do not record or listen to audio.
  • โŒ No GPS Location: We do not track your geographic location.
  • โŒ No Contact List: We do not access your address book or friends list.
  • โŒ No Photo Gallery Access: We do not read or scan your private photos.

The app only utilizes standard network access (INTERNET) to display policy-compliant advertisements and fetch optional daily challenge puzzle data.

4. On-Device Storage & Offline Play

Link Puzzle 360 is designed from the ground up to be an offline-first game:

  • All logic algorithms, levels, color paths, and puzzle solutions execute locally on your smartphone or tablet.
  • You can enjoy all hundreds of levels without an active Wi-Fi or mobile data connection.
  • Your puzzle gameplay, solution paths, and thinking time are never monitored, uploaded, or analyzed remotely.

5. Third-Party Advertising (Google AdMob)

To support free development and continuous level additions, Link Puzzle 360 displays advertisements provided by Google AdMob in strict compliance with Google Play Developer Policies and Apple App Store Review Guidelines:

  • Google AdMob may process non-sensitive device identifiers (such as Google Advertising ID or IDFA) to serve appropriate advertisements.
  • Opt-Out Options: Players can reset or opt out of personalized advertisements at any time through their device settings:
    • Android: Settings โ†’ Google โ†’ Ads โ†’ Delete / Reset Advertising ID
    • iOS: Settings โ†’ Privacy & Security โ†’ Tracking โ†’ Turn off "Allow Apps to Request to Track"
  • Google AdMob Privacy Policy: https://policies.google.com/technologies/ads
No Sale of Data: Cruz Mobile Solutions does not sell, lease, or trade user data or gamer telemetry to third parties.

6. Children's Privacy (COPPA & GDPR-K Compliance)

Link Puzzle 360 is a wholesome, family-friendly brain puzzle suitable for players of all ages:

  • We comply with the Children's Online Privacy Protection Act (COPPA) and GDPR-K.
  • We do not knowingly collect personally identifiable information from children under 13.
  • There are no public chat rooms, messaging features, or social networking integrations inside the game.
  • If a parent or guardian believes their child has provided contact details through customer support, please email us, and we will promptly delete the communication records.

7. Game Progress & Data Deletion

Under Apple App Store Guideline 5.1.1 and Google Play User Data Policies, players have complete control to wipe or reset their game progress at any time:

How to Reset Progress In-Game:

  1. Open Link Puzzle 360.
  2. Tap the Settings gear icon on the main menu.
  3. Tap "Reset Puzzle Progress" and confirm. All completed levels, stars, and theme unlocks will be cleared.
  4. You can also go to your device Settings โ†’ Apps โ†’ Link Puzzle 360 โ†’ Storage โ†’ Clear Data to wipe all local save files.
Support Record Deletion: If you have previously emailed our customer support and wish to have your correspondence records removed, email us at nani.gutla@gmail.com with the subject "Link Puzzle 360 Data Deletion Request".

8. Player Privacy Rights (GDPR & CCPA/CPRA)

Players in the European Economic Area (EEA), United Kingdom, and California enjoy specific privacy rights:

  • Right to Know / Access: You have the right to request information regarding data processing practices.
  • Right to Erasure: You can request deletion of any support inquiries.
  • Right to Opt Out: You can opt out of targeted advertising via device settings.
  • Non-Discrimination: We never penalize or restrict access for players who exercise their statutory privacy rights.

9. Data Security

We implement industry-standard safeguards to protect our application integrity:

  • All network transmissions (such as AdMob ad loading or daily puzzle retrieval) utilize encrypted HTTPS/TLS protocols.
  • The game runs within operating system application sandboxes on iOS and Android to prevent unauthorized third-party access to local save states.

10. Contact Us & Policy Updates

We may update this Privacy Policy occasionally to reflect new game modes, regulatory compliance, or platform policies. Any revisions will be published on this page with an updated "Effective Date".

If you have any questions or feedback regarding this Privacy Policy, please reach out to us:

Cruz Mobile Solutions
Developer & Publisher of Link Puzzle 360
๐Ÿ“ง Email: nani.gutla@gmail.com
๐Ÿ“ž Phone: +91 97011 79882
๐Ÿ’ฌ WhatsApp: Chat on WhatsApp